Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with HomeGoodsYo. We are committed to delivering your order quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, sales events, or holidays, processing times may be slightly longer.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
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International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 48 hours for tracking updates to appear.
Shipping Destinations
We currently ship to:
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United States
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Canada
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Selected international destinations
If your country is unavailable at checkout, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. HomeGoodsYo is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost, Stolen, or Damaged Packages
HomeGoodsYo is not responsible for packages lost, stolen, or damaged after they have been marked as delivered by the carrier.
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government. These fees are not included in the product price or shipping cost.
Delays
While we strive to meet estimated delivery times, delays may occur due to weather conditions, carrier disruptions, customs processing, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: support@homegoodsyo.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Time)